PRIVACY POLICY
LAST UPDATED: 8 mAY 2024
Welcome to Access Axis. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website located at www.accessaxis.com and accessaxis.com.au ("Site").
INFORMATION WE COLLECT
Personal Information: We collect information that personally identifies you, such as your name, email address, telephone number, and, if voluntarily provided by you, certain health information related to your disability. This is collected to tailor our services to better suit your needs. We handle such information in strict accordance with the Information Privacy Act 2014 (ACT, Australia) and the Health Records (Privacy and Access) Act 1997 (ACT, Australia) in addition to any other applicable Australian laws.
Sensitive Information: We collect sensitive information only when you voluntarily provide it, with your consent, and where it is necessary for the delivery of our services. This may include details about your physical or mental health, disabilities, and specific service requirements or preferences.
Non-Personal Information: We also collect information that does not personally identify you but may include tracking and usage information about your location, demographics, use of the Site, and the Internet.
HOW WE USE YOUR INFORMATION
We use the information we collect for several purposes, including:
To operate, maintain, and improve our Site.
To personalize your experience and to accommodate your needs, especially if you have disabilities that require special attention or services.
To understand and analyze how you use our Site and to develop new products, services, features, and functionality.
To communicate with you, provide you with updates and other information relating to the Site, provide information that you request, respond to comments and questions, and otherwise provide customer support.
For marketing purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you.
Sharing of information
We may share information we collect about you as follows or as otherwise described in this Privacy Policy:
With service providers who perform services for us, such as accommodations for disabilities, under confidentiality agreements and in compliance with relevant privacy legislation.
With your consent or at your direction, especially in circumstances where sharing your information is necessary to provide you with specific services related to your disability.
As we believe necessary: (i) under applicable law; (ii) to enforce our terms and conditions; (iii) to protect our rights, privacy, safety, or property, and/or that of you or others; and (iv) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.
tHIRD-PARTY LINKS
Our Site may contain links to third-party websites and services. We are not responsible for the practices employed by websites or services linked to or from our Site, nor the information or content contained therein.
sECURITY
We take reasonable measures to protect the information we collect from or about you from unauthorised access, use, or disclosure.
cHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on our Site or sending you an email.
cONTACT US
If you have any questions about this Privacy Policy, please contact us at hello@accessaxis.com.